FAQS

Firstly you decide whether you want to focus on housekeeping/cleaning or catering, or both. One of our experts will visit your premises for the day and work through an operational checklist.

Afterwards, we’ll send you a membership pack which includes:


Award for those meeting Gold, Silver or Bronze CAP milestones,
A comprehensive report detailing an action plan for improvements, Marketing and social media support.

Membership details you will receive:

Access to 12 months' office-based support with updates, useful ‘tools of the trade’, benchmarks and operationally-based advice for the award holder

Inclusion in the ‘core skill awareness’ programme with its fortnightly distribution of useful reminders on the day-to-day tasks completed within the department.

Our action plan is one of the most valuable parts of the CAP Awards programme. It is nothing short of your blueprint for success through continuous improvement. Use it to move up from Bronze, through Silver and on to the Gold Award.

Not all organisations reach the milestone needed to achieve Bronze level accreditation. That’s where the CAP Awards improvement action plan really counts. It is invaluable. A structured, practical and realistic roadmap, it is custom-produced for your organisation’s resources, capabilities and objectives. And it’s designed to be achievable over 12 months. Implementing the CAP Awards Programme action plan could make the difference between a damning inspection or a clean bill of health.

On the other hand, if you’re accredited with our Gold Award status, you should be delighted but perhaps don’t want to be complacent.

Our action plan will help you refine the small details to get even better and stay at the top.

Free 20 minute consultation

Enquire