Wellington hospital wins top housekeeping award for second time

January 28, 2016

The Wellington Hospital has won a major national award for cleanliness for the second time in as many years.

The UK’s largest independent hospital claimed a Gold CAP Award following an unannounced inspection into quality and standards of housekeeping.

The CAP Awards (the Continuous Advancement Programme) measure the quality of cleaning and housekeeping in healthcare facilities across the UK and are regarded by patients and their families as a mark of high quality.

Sunny Chada, Chief Operating Officer, for the central London hospital, said the new award proved the housekeeping staff were not ones to sit on their laurels.

He said: “I’m incredibly proud of the housekeeping team, to win a Gold CAP Award again is testament to all their hard work and dedication.

“The attention to detail that is required to win Gold is second to none and delivering that day in day out is no mean feat in a hospital the size of ours.

“A huge congratulations to Helena and her team, what a great result!”

CAP inspectors were impressed with the way the housekeeping team had built on their first Gold Award to deliver an even higher quality of service.

Ian Jackson, Managing Director of the CAP Awards said: “We were hugely impressed by the real understanding staff had of their different roles and why what they were doing was so important to patients and the hospital medical teams.

“Huge credit and congratulations to all involved. The Wellington is spread over five separate sites and keeping it all impeccably clean requires a lot of hard work and care.”

Inspectors also praised the housekeeping team for the high level of training they received and for following the CAP Award’s core skills awareness programme to drive up standards.

The Wellington Hospital has four decades of expertise in treating patients from the UK and overseas and has an international reputation for offering a premium service in key areas of healthcare, including: neurosurgery, cardiac care, orthopaedics, acute neurological rehabilitation and gynaecology.

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