Knowledge Base

How attention to small details can help to differentiate a Healthcare Organisation.

Bedmaking in housekeeping

First impressions count. But the right impression lasts. It is a perennial challenge for healthcare organisations to present themselves in the best light, at all times. Only then can they develop a prestigious reputation, attract the best consultants, clinicians and staff, become the provider of choice for patients and residents, and levy the appropriate fees…

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HAVE THE RIGHT REACTION READY FOR NEW ALLERGY LABELLING GUIDELINES

New regulations will mean that from 13th December this year food premises must highlight inclusions of fourteen major allergens by name. Statements such as ‘May Contain Nuts’ and ‘May Contain Gluten’ will no longer be acceptable with the signposting to be more specific. These allergens are seen as being: – 1. Cereals containing gluten with…

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SMALL CLUES THAT TELL YOU SO MUCH ABOUT A HEALTHCARE ORGANISATION By Simon Harrison

Simon Harrison is a leading healthcare management consultant currently acting as Executive Chairman with the Executive Care Group, which runs 27 elderly care facilities across the UK. Simon is often drafted in to healthcare organisations to guide them through challenging periods of change or to help them improve their core service offering. Here he gives…

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BETTER CONTRACT MONITORING WOULD SLASH COSTS IN CARE HOMES

A RECENT Panorama investigation claimed the NHS loses billions of pounds each year to fraudsters, contractors who dupe the service out of valuable resources. The BBC show suggested that rogue suppliers are exploiting their position and pocketing the cash which could instead be used to employ 330,000 new nurses. Predictably this leads to a debate…

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