News

Teaming up with the Manager’s Toolkit from Peak Learning

The CAP Programme for Housekeeping and Catering is always looking at ways to support our members.  As we all recognise, the ‘lead’ roles within Housekeeping and Catering Services have numerous bases to cover from the actual service delivery to H&S, team well-being, HR, due diligence and onto purchasing and stock management.  To add further support,…

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Housekeeping – no longer invisible

“The pandemic has highlighted the role of housekeepers more than ever” wrote France’s Christian Bouzols in an excellent article in the European Cleaning Journal. The cleaning of our premises and public spaces has never seemed so important as today according to Pascal Gahery, general manager of cleaning company Espace 72. This is because of the…

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“Housekeepers are the unsung heroes”

“Housekeepers are the unsung heroes” read one headline last week.  Interesting piece pointing out the crucial role being performed by Housekeeping / Cleaning teams up and down the land and indeed across the world.  It highlighted the pressure that they work under, the escalation of expectations in the current pandemic, the physical endeavour of the…

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“Positive thinking is powerful thinking. Focus on the bright side of life and expect positive results” – Germany Kent

We are delighted to announce that the Neylons Facility Management Housekeeping team have confirmedtheir ambitious plan for 2021.  They are determination to validate the continued progressive of their cleaning service at the Beacon Hospital in Sandyford by aiming for further recognition within the CAP Award Programme for Housekeeping / Cleaning Services. Having built on their…

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Raised expectations for workplace management are here for the long-term

How have people found going back to their workspace? Some are back, others are preparing to return whilst the new year will be the date for many.  Jessica Shailes Managing Director and Head of Digital Marketing at The Ideal Marketing Company was planning to return by the beginning of October – “I was honestly dragging…

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Assessment Visit to the Spire Wellesley Hospital

With all the Covid prescribed pre-visit checks and protocols completed by the assessor, the unannounced Housekeeping Assessment visit has been completed.  As commented, ‘it can only be best practice to explore every opportunity in progressing the cleaning standards so as to ensure the well-being of the patient, their relatives, the consultants and the Hospital’s own…

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CAP processes & metrics explained

How does the CAP Inspection Team assess a variety of Healthcare sites and maintain consistency? It is a complex and stringent process designed to scrutinise every aspect of an establishment’s housekeeping or catering provision. By way of explanation, here is an overview of the carefully controlled steps we take during our assessments. From the outset,…

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The Art of Housekeeping

“Most people think housekeeping is just cleaning.  It is not just cleaning, I like to describe it as an ART’ – Silvia Kirkland Zese www.myheartinhospitality.com    There can be no doubt that the Housekeeping Department and its team have been greatly affected and challenged by the reality of the Covid virus. The Housekeeping Staff have…

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Determination at Battle Abbey School

With the specific goal being at the well-being of their pupils and staff, Battle Abbey School are crossing every ‘t’ and dotting every ‘i’ so as to provide the necessary assurances to their pupils and staff during this period of change. So how can Battle Abbey School further instil that confidence? A clear option is…

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Spire Leeds Hospital join the CAP Programme

With the Hospital’s excellent showing at providing those essential reassurances of well-being to their patients, staff and consultants, we wish the ambitious Housekeeping and Catering teams well within the CAP Award Programme for Housekeeping and Catering – Welcome on-board

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