News

All Shining at Spire Portsmouth Hospital

The Spire Healthcare CEO Justin Ash celebrated the Housekeeping team’s Gold CAP Award achievement on Tuesday in the grounds of the Hospital. The importance of the team’s drive and ambition was praised by all. With their sights now firmly set on the Programme’s Platinum Award the team really are a shining example for the progressive…

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Welcome to the CAP Programme

Very pleased to announce that the Spire Fylde Coast Hospital and Spire Thames Valley Hospital have joined the CAP Award Programme for Housekeeping and Catering Services – Really looking forward to working with the Housekeeping and Catering teams at the Hospitals – We are already impressed by their ambitions within the CAP Programme and their…

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Be Smart and invest wisely in your Housekeeping and Catering Services

Housekeeping and catering are often seen as an area for cost cutting even in the current climate of guarding against the pandemic.  Is this due to a lack of understanding at the complexity and importance of these services, misplacing their added-value or an easy target?   The need for continued quantifiable investment is highlighted in a…

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CAP Programme – Putting You First

Inspiring Catering Managers The Mentoring Programme Catering Services are complex businesses requiring many skills.  Central to running a successful operation is you – the Catering Manager. You carry the weight of user expectations, the regulatory and due diligence responsibilities, the duty of care for the customer and staff plus the financial accountability. This Mentoring Programme…

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CAP Programme – Putting You First

Inspiring Housekeeping Managers The Mentoring Programme Housekeeping Services are complex businesses requiring many skills.  Central to running a successful operation is you – the Housekeeping Manager. You carry the weight of user expectations, the regulatory and due diligence responsibilities, the duty of care for the customer and staff plus the financial accountability. This Mentoring Programme…

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Why valuing housekeeping grows your business

Many care homes, schools, and hospitals  are frustrated with housekeeping. That could be you. Your housekeeping team might be frustrated too. There’s nothing worse than finding dust down the sides of cushions or enduring a smell that’s rather unpleasant. Your business could be fantastic, but you risk damaging your reputation if customers are greeted by…

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The importance of a good start – Have a great Induction Programme

The value of an employee’s introduction to their new employer should never be underestimated, writes Lynn Webster in the UK for ECJ. The value of a new employee’s introduction to their employer should not be underestimated. Many studies have been provided over the years considering the impact on the individual of an effective induction and…

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Teaming up with the Manager’s Toolkit from Peak Learning

The CAP Programme for Housekeeping and Catering is always looking at ways to support our members.  As we all recognise, the ‘lead’ roles within Housekeeping and Catering Services have numerous bases to cover from the actual service delivery to H&S, team well-being, HR, due diligence and onto purchasing and stock management.  To add further support,…

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Housekeeping – no longer invisible

“The pandemic has highlighted the role of housekeepers more than ever” wrote France’s Christian Bouzols in an excellent article in the European Cleaning Journal. The cleaning of our premises and public spaces has never seemed so important as today according to Pascal Gahery, general manager of cleaning company Espace 72. This is because of the…

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“Housekeepers are the unsung heroes”

“Housekeepers are the unsung heroes” read one headline last week.  Interesting piece pointing out the crucial role being performed by Housekeeping / Cleaning teams up and down the land and indeed across the world.  It highlighted the pressure that they work under, the escalation of expectations in the current pandemic, the physical endeavour of the…

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