Unprecedented Health Care Battle

Doctors, nurses, care staff, respiratory / physical / occupational therapists, pharmacists, lab techs, social workers and a host of other professionals are on the front lines of this unprecedented health care battle. Also recognition is rightly being given to that sometimes invisible foundation of our institutional health care systems. They are the housekeepers, food service…

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Another CAP Gold Award for Beacon Hospital Recognises Exemplary Housekeeping.

Building on the hat-trick of CAP Gold Awards secured last year for its exemplary housekeeping, the Beacon Hospital in Sandyford has added a fourth to its tally, as a result of an unannounced visit by the CAP Assessment Team on 26th February. Among the observations of the CAP inspectors was a recognition that new services…

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CAP processes & metrics explained.

The CAP measure

How does the CAP Inspection Team assess an organisation and maintain consistency in its evaluations? It’s a complex and stringent process designed to scrutinise every aspect of an establishment’s housekeeping or catering provision. Here’s an overview. It takes you through the carefully controlled steps we follow during our assessments. From the outset, our assessments are…

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How best to measure Value for Money

We know that an organisation’s investment in the Continuous Awards Programme is not insignificant. But we also absolutely know that it delivers exceptional value for money, and we have abundant evidence to prove it. You’ll find plenty of examples on this website. So how do you measure value for money in Housekeeping and Catering provision?…

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What’s your preference?

You can’t always satisfy everybody with the choice of food your catering team produces or the way it’s presented. Food is quite subjective with tastes tending to vary with upbringing and also with age. Take a look at the picture we’ve used above. What should you do when you want to offer a nutritious fish…

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Where danger lurks!

Flu Virus

Cleanliness has never been more important or more topical with the troubling spread of Coronavirus. At times of heightened contamination awareness, diligence in housekeeping is imperative. Dusting in high or hard-to-reach places, and cleaning the underside of fixtures, are but two of the challenges housekeeping staff face in the drive to eliminate contamination sources. The…

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Bon Secours Tralee Hospital Adds Another CAP Gold Award for Housekeeping Excellence.

In recognition of sustained excellence in its housekeeping service, the Continuous Advancement Programme (CAP) has awarded another CAP Gold to the Bon Secours Hospital based at Tralee, taking its tally to four. The CAP assessment team’s unannounced visit to Tralee took place on 15th January 2020 to evaluate the hospital’s catering and housekeeping provision. The…

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CAP Gold for Housekeeping at First Attempt for Spire Wellesley Hospital.

The Spire Wellesley Hospital in Southend-on-Sea has achieved a prestigious CAP Gold Award for its housekeeping provision at its first assessment within the Continuous Advancement Programme. It is a rare achievement for a brand-new CAP participant.  The unannounced assessment visit by the CAP inspection team took place on 22nd October. Hospital Director, Alison Green, is…

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Hat Trick of CAP Double Golds for Crispin Court Care Home.

Avery Healthcare Group’s Crispin Court Care Home in Stafford has secured an impressive hat trick of CAP Double Gold Awards. The care home first entered the Continuous Advancement Programme in September 2017, where its housekeeping and catering provision both achieved Gold standard. That success was repeated in January 2019. Now Crispin Court has been deemed…

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