Reach the pinnacle of housekeeping, cleaning & catering standards with a tailor-made Continuous Advancement Programme.

Housekeeping / Cleaning Award
New CAP logo

For Healthcare & Education

The Continuous Advancement Programme is a 12-month progressive development scheme for housekeeping/cleaning and catering services in the Healthcare and Education sectors.
Housekeeping, cleaning and catering are tough jobs to do, and without these hard-working teams and individuals many processes in your organisation wouldn’t run as smoothly as they do.

The CAP Programme:

Develops and recognises the teams and individuals who are consistently performing exceptional work behind the scenes.

Gives you regular up-dates on the essential day-to-day Core Skills essential for the delivery of the service. These up-date skills and motivate housekeeping and catering teams.

Provides reassurance that you're doing everything you need to do to prevent the spread of viruses to your colleagues, visitors and customers

Join other hospitals, care homes and schools who have made a huge impact to their teams and end users by investing in the CAP AWARD Programme.

JOIN NOW

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The Continuous Advancement Programme is a 12-month progressive development scheme for housekeeping/cleaning and catering services in the Healthcare and Education sectors, ensuring positive development and recognition for your teams and individuals who are consistently performing exceptional work behind the scenes.

Housekeeping/cleaning and catering are tough jobs to do, and without these hard working teams and individuals many processes in your organisation would not run as smoothly. Investment in these departments can make a huge impact internally and on the end user, so we want to help you as an organisation recognise and develop these vital parts of your business.

GET IN TOUCH TO TALK TO US ABOUT ANY HOUSEKEEPING OR CATERING QUERIES YOU MAY HAVE. WE'RE KEEN TO HELP.

Go for it! The CAP Award is not aimed at finding fault but serves to support and bring teams together to commit to maintaining or raising good standards.

Hopelyn McIntosh, Lead Nurse Infection Prevention & Control, Spire Manchester Hospital

For parents, the quality of the catering on offer is one of the criteria by which they choose a school, the CAP Award ensures we are meeting these high expectations."

John Downes, Bursar Stafford Grammar School

I think everyone should adopt this award programme. It gives structure and sets high standards for teams to achieve. The attention to detail that the assessors look at is very impressive. It can only make teams greater.

Paul Tuley, Operations Manager, Spire Wellesley Hospital

The Continuous Advancement Programme is a tailor-made coaching and award programme designed to deliver excellence and maximise return on investment in housekeeping and catering.

Can you identify your service provision shortfalls?

  • Does the dining experience meet expectations?
  • Is the catering investment delivering value for money?
  • Are cleanliness levels impeccable?

How can you implement change that works?

  • Join the CAP Awards Programme to benefit from independent scrutiny.
  • Benchmark against others through an unbiased but candid inspection report.
  • Motivate service provision teams with practical and achievable action plans for improvement.
  • Use CAP Awards to recognise and reward outstanding team and team member performance.
  • Profit from continuous improvements that drive up service provision value.

Does your service provision stand out?

  • How would your housekeeping and catering compare to others in your sector?
  • Do your housekeeping and catering reflect industry best practices?
  • Is recognition for high standards important to you, your stakeholders and your customers?
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CAP_Housekeeping_Gold
CAP_Housekeeping_Silver
CAP_Housekeeping_Bronze
CAP_Catering_Platinum
CAP_Catering_Gold
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CAP_Catering_Bronze

Whether you’re in education or healthcare, attaining the accreditation through our programme means your customers can see that your standards of cleanliness, hygiene and food quality have been audited against the very ‘best in class’ industry standards. You’ll have a success story to tell the media and more importantly, your visitors, with hard evidence to back it up.

There are various stages of achievement on our programme. The Bronze level shows you exceed the minimum standards for your services, with the focus of our programme to progress onwards and upwards to Silver and Gold award status.

People are quick to make complaints when something goes wrong, but our mission is to ensure that your organisation is noticed for the high standards of quality, hygiene and cleanliness.

Our Continuous Advancement Programme:

  • Verifies the standards of the service you’re delivering.
  • Identifies your strengths and weaknesses with planned corrective action.
  • Compares your results to industry benchmarks whether in healthcare or education.
  • Boosts staff morale by the very ‘ownership’ of the award and their desire to achieve.
  • Plans for the continuous progression of the service.

LET US CONTACT YOU. TO SCHEDULE A CALLBACK, JUST SEND US YOUR DETAILS.

Find out how the CAP Awards Programme can benefit your hospital, nursing home or school.