Welcome to CAP House Keeping

Our Continuous Improvement Programme raises standards in housekeeping and catering.

That quality always gets noticed, so it’s a fast and easy way to make the best first impression for pupils, staff and visitors. Scores of schools are already benefitting.

How to Get Started

Decide where improvements will count most:

Housekeeping or Catering? Or both?

Three Outcomes You Can Expect

• Rising standards driven by a bespoke development plan, tailored to your school’s exact needs, that addresses all issues to deliver measurable quality and financial improvements.
• Immediate recognition for demonstrating the highest standards and for committing to continuous improvement.
• Improved morale among your housekeeping and catering teams, backed by a skills development programme supported by personal recognition for achievement.

How the CAP Awards Process Works

We appoint one of our independent CAP Awards experts in the discipline you choose. Our expert inspector visits your school for a full day to work through a rigorous checklist of tasks.

The inspector assesses every aspect of your service delivery, verifying and measuring standards of performance. It’s a detailed process that scrutinises operational practicalities, team cohesion and individual capabilities. Key performance indicators are then benchmarked against industry norms.

After the visit, a comprehensive report is delivered, featuring a full and frank analysis of findings. A Membership Pack accompanies the report and includes:

• A CAP Award for those whose standards reach Bronze, Silver or Gold milestones.
• A detailed action plan for improvement over a 12-month period
• Marketing and Social Media support
• Access to 12-months of office-based support with updates, useful ‘tools of the trade’, benchmarks, and practical operationally-based advice and guidance for the award holder to implement
• Inclusion in the CAP Awards’ Core Skill Awareness programme, including its fortnightly distribution of useful reminders on the day-to-day tasks completed within the departments.